FAQ
1. How do I place an order?
You can browse our products online and add your chosen items to the cart. Once ready, proceed to checkout and follow the instructions to complete your purchase. Make sure all billing and shipping information is accurate before submitting your order.
2. What payment methods do you accept?
We accept all major credit and debit cards, as well as other payment options available at checkout. Payment is processed securely through our platform.
3. How long does shipping take?
Shipping times are estimates and may vary depending on your location and circumstances beyond our control, such as carrier delays or customs processing. We are not liable for delays once the item has been shipped.
4. Can I track my order?
Yes! Once your order is shipped, you will receive a tracking number via email so you can monitor its progress.
5. What if I receive a damaged or incorrect item?
Please contact us immediately at contact@sharpco.net if your order arrives damaged, defective, or incorrect. We will evaluate the issue and provide a full refund or replacement if appropriate.
6. Can I return an item if I change my mind?
Yes, items can be returned within 14 days of receipt if they are in their original condition, unworn, and with tags. Please note that you are responsible for shipping costs for returns due to personal reasons. Some items, like perishable goods or personalized products, are non-returnable.
7. How do I start a return?
Email us at contact@sharpco.net to request a return. Once approved, we’ll provide instructions and a return shipping label if applicable. Returns sent without approval will not be accepted.
8. Do you ship internationally?
Yes! Shipping availability and costs vary depending on your country. Estimated delivery times are provided at checkout. Customs duties and import taxes may apply.
9. Can I exchange an item?
Exchanges are only possible for defective or damaged items. Please contact us before returning the product to arrange a replacement.
10. Who do I contact with questions?
For any questions regarding orders, shipping, returns, or products, email us at contact@sharpco.net.